Introduction to Files

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12d Synergy supports files of all types and helps you manage all your files in a safe and traceable environment.

If you are logged in as a Collaborator, you will only have read-only access to the files of selected jobs or folders. Please contact your 12d Synergy Administrator for more details.

1.1. How to Open a File

  1. In the 12d Synergy Client application, browse the jobs and folders to the location of the required file.

  2. Do one of the following:

    • Double-click the file to open the file in the default program that is used to view files of that extension type.

    • Right-click the file and choose the Open option to open the file in the default program that is used to view files of that extension type.

    • Right-click the file and choose the Open with option to open the file in any one of the selected compatible programs for files of that extension type.
      The selected file is opened.

      It is recommended that you do NOT open a 12d Synergy file from your workspace unless you are working with Managed Folders. Doing so can cause potential errors.

1.2. How to View a File

You can view the entire file in read-only mode by selecting the file and clicking the View  icon button in the quick access toolbar.

Alternatively, you can view a preview of a selected file on the 12d Synergy Client application dashboard.

Based on the type of file you select, the size of the preview varies.

Type of file selected

Preview

PDF

First page

.doc or .docx

First 20 paragraphs

.xls or .xlsx

First 100 rows and A-Z columns

Did you know?
  • You can press the Ctrl key and double-click the left mouse button to view the entire file in read-only mode.

1.3. How to View Information About a File

When you select a file in the Files tab of the 12d Synergy Client homepage, you can see many details about the file in the different columns of the selected file row. Details such as when the file was last checked out or checked in, who edited it, who created it, file size, file version, etc., are displayed.

The panel below, as shown in the above image, displays more details categorised in tabs such as Attributes, Notes, Forms, Associations, and Issues. Only the tabs relevant to the selected files are displayed. The same details are also displayed in the File Details window.

  • Click the Properties  icon on the quick access toolbar to view the File Details window.

The information is categorised under the following tabs:

  • General – This tab displays basic file details, such as the server it is stored on, server details, and file creation and modification information.

  • Attributes – This tab displays all the attributes applied to the file and their values.

  • Notes – This tab displays the notes that the file users have added about this file.

  • Users – This tab displays the users who have worked on the file and the permissions applied to their profiles. You can also modify or update their permissions from this tab. For more details on permissions, please refer to Permissions.

  • Groups – If the users of the selected file are part of any defined group, you can view the permissions applied to that group(s). You can also modify or update its permissions from this tab. For more details about group permissions, please refer to the relevant section in Permissions.

  • Associations – If the selected file has associations, you can view them here.

  • Transmitted Versions – If the file is part of a transmitted data set, the details of the transmitted files are displayed.

  • Notifications – If any notification subscriptions are set for this file, you can view them in this tab.

  • File Conversions – If a file conversion rule has been set on the file, you can view the details of the conversion in this tab.

  • References – If this file is referenced by or from another file, you can view the details of the reference in this tab.

  • Conversations – If the selected file is an email, then you can see the conversations around this file in this tab.

  • Forms — If this file is subject to any forms, they are displayed.

  • Issues — If any issues have been raised on this file, they are displayed

  • Reports — A list of the reports that can be generated on this file is displayed.

    • Based on the selected file type, the tabs displayed in the File details window change. These match the tabs displayed on the home page of the 12d Synergy Client application when the file is selected.

Did you know?
  • Pressing the Spacebar key when a file is selected also displays the File Details window.