Installing the 12d Synergy Server
  • 31 Aug 2023
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Installing the 12d Synergy Server

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Article Summary

If you have already installed the 12d Synergy Server application, you do not need to perform a full install. Please refer to the Upgrading the 12d Synergy Server in that case.

1.1. Service Account and Password

A service account is the user account under which the 12d Synergy server is run. It should have administrative rights on the computer. A service account must have the Log on as a Service right, but this can be applied after installation too. In some cases, it can be applied automatically.

1.2. Data Directory

You will be prompted for a location to store data during the installation. This storage area could become quite large, depending on your usage and needs. It can be migrated at a later date, if need be.

You should not use a mapped network drive unless you can guarantee that the drive letter will be available when the 12d Synergy Server service is started. 

1.3. Required Server Components

If you have a SQL Server database installed, you will need to know the credentials to connect to it. You will also need to know the following details:

  1. The server address and instance name
  2. The name of the database

If you do not have SQL Server database installed, 12d Synergy can install one for you.

1.4. Authorized Mode

You can either use the Single Sign On concept so that 12d Synergy validates users against their Windows accounts. Or you can have custom user names for which you need to provide an SSL Certificate. If you are using Windows Authentication, a certificate is provided by Microsoft.

1.5. Active Directory

If you are using Active Directory for managing groups, you will need to know the name of the Active Directory server.

1.6. Mail Server

The 12d Synergy Server can send a mail to alert users about specific situations. To configure this you will need to know the following details:

  1. The address of the SMTP Mail Server
  2. Any optional authentication details for communicating with the server

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