Documentation Index

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CAD Troubleshooting

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AutoCAD 12d Synergy Custom User Interface

The 12d Synergy ribbon, menu and toolbox does not appear.

Solution 1

In the AutoCAD command line, run the command "12dSynergyLoadCUI"

Solution 2

In the AutoCAD command line, run the command 12dSynergyReloadCUI"

Solution 3

  1. In the AutoCAD command line, run the command "NETLOAD"
  2. Browse to the 12d Synergy Client installation directory and if you are using a 64 bit version of AutoCAD, select the "64" folder.
  3. Select the appropriate AutoCAD version DLL file. E.g. for AutoCAD 2020, select "12dSynergy_ACAD_2019_Plugin.dll