Single-Sign-On Set Up
  • 03 Sep 2024
  • 4 Minutes to read
  • PDF

Single-Sign-On Set Up

  • PDF

Article summary

Single Sign On allows a third party provider, such as Azure Active Directory (now called Microsoft Entra ID), to authenticate your users and control who can log in to 12d Synergy. When you use Single Sign On authentication, your passwords are never sent to 12d Synergy and can be re-used across multiple applications with a single source of truth.

Currently, 12d Synergy only supports Azure AD (now called Microsoft Entra ID) as a third party provider.

When you choose to login to the 12d Synergy applications with Single Sign On authentication, you need to do the following in the 12d Synergy Administration application:

  1. Set up an SSL Certificate.
  2. Configure Azure AD (now called Microsoft Entra ID)
  3. Configure SSO in 12d Synergy.
When using SSO, the third party provider is responsible for two-factor authentication. 12d Synergy's two-factor authentication will no longer apply.

1.1. How to Configure Azure AD (now called Microsoft Entra ID)

  1. Log in to your Azure portal and navigate to the Azure Active Directory
  2. Select App registrations from  the left panel and click the New registration link.


    The Register an application screen is displayed.


  3. Enter a name for your application in the Name box.
  4. Select the best suited option for your application from the options displayed under Supported account types section.
  5. From the first box under Redirect URI (optional) section, select the Single-page application (SPA) option. 
  6. Enter your company's web address in the second box. 
  7. Click the Register button displayed towards the bottom of the page.
    The following page is displayed.


  8.  Click the link displayed against the Redirected URIs field.
    The following page is displayed.


  9. Click the Add a platform link as shown in the above image.
    The following panel is displayed on the right side of the page.


  10. Click the Mobile and desktop applications box.
    The following panel is displayed.


  11. Select the checkbox that mentions nativeclient in its address. In the example above it is the first check box. 
  12. Enter "http://localhost" in the Custom redirect URIs box.
    This is required for users who need to use an external browser for SSO. This is applicable only for users using 12d Synergy v5.1.6 or later.  
  13. Click the Configure button.
    The following page is again displayed.

  14. Scroll down on the resulting page and click No in the toggle button displayed against the Enable the following mobile and desktop flows: field. 
  15. Click the Save button.
    SSO for the mobile and web applications is now set.
    The following page is displayed.


  16. Click the Overview link in the left panel.
    The Application (client) ID and Directory (tenant) ID are displayed in this page. Use these details to configure SSO in the 12d Synergy Administration application

1.2. How to Configure SSO in 12d Synergy 

  1. In the 12d Synergy Administration application, select the Users > Single Sign On > Azure AD > Basic Configuration tab. 
  2. Click the button.
    The Create Azure AD Config window is displayed.


  3. Enter a name for your Azure AD (now called Microsoft Entra ID) connection in the Cosmetic Name box. 
  4. Enter the Tenant ID and Client ID provided by your 12d Synergy Administrator (from the above procedure) in the Tenant ID and Client ID boxes respectively. 
  5. Click the OK button.


    Your Azure AD (now called Microsoft Entra ID) configuration is completed successfully.
    You have to restart your 12d Synergy Server as suggested in the confirmation message.
    If any file transfers are in progress while restarting the server, they are stopped. Also, all users connected to the 12d Synergy Server are disconnected. Hence be cautious while restarting the server.

  6. To restart the server, click the Yes button.
    The following message is displayed.


  7. Click the Ok button.


    Your Azure AD (now called Microsoft Entra ID) is configured in 12d Synergy and is displayed in the Users > Single Sign On > Azure AD > Basic Configuration tab.
12d Synergy does NOT support Azure AD (now called Microsoft Entra ID) groups for Permission Management.

1.3. How to Create an SSO User

You can create a user with Single Sign On authentication user just the way you create a Windows or Custom authentication user.

While creating a user in the 12d Synergy Administration application > Users tab > Create tab > Standard tab, do the following:

  1. Select the Single Sign On option.
  2. Enter your single sign-on-login email address in the SSO Identity box.
  3. Select your SSO Provider from the SSO Provider list.
  4. Enter the remaining details and click the Create button.
  • If you are unaware of any of these details, please check with your 12d Synergy Administrator. 
  • For the complete procedure for creating a user, please refer to Creating a User.

1.4. How to Convert to an SSO User

When converting users for the first time, ensure to test the conversion process on a non-admin user account.  

While editing a user in the 12d Synergy Administration application > Users tab > finding a user from the Find tab > Edit a User window, do the following:

  1. Select the Single Sign On option.


  2. Clear the displayed details in the SSO identity box (if any) and enter the single-sign-on login email address.
  3. Select the required SSO Provider from the SSO Provider list.
  4. Make other edits, if needed, and click the Save button.

    • If you are unaware of any of these details, please check with your 12d Synergy Administrator. 
    • For the complete procedure for editing a user, please refer to Editing a User.

Was this article helpful?