Working From Home

Right now, being able to work from home is even more important than ever.

12d Synergy gives you this capability right out of the box, all you need to do is configure the environment that hosts 12d Synergy.

You don't even need a VPN!

Setting up your Server Environment

To setup your server environment to let staff work from home, all you need to do is follow these steps, or pass this information on to your IT teams.

If you're doing it yourself, you might need to be a little familiar with your router and the concept of Port Forwarding. Port Forwarding setup is pretty easy, but varies from router to router, so we probably can't give you specific instructions.

1. Open port 1212 in your external / internet facing firewalls and forward it through to your 12d Synergy server
2. Open port 1250 in your external / internet facing firewalls and forward it through to your 12d Synergy server

If you have multiple levels of firewalls, this may be a little more complex and require multiple steps.

That's it! Now your router knows to send incoming requests for 12d Synergy through to the 12d Synergy server itself.

Connecting from Home

When you were connecting from the office, you might have connected to your server with an address like this: MyServer

That probably won't work anymore now that you're outside because your network won't be able to resolve that address.

Instead, you need to use either the IP address of your firewall or you might even have a DNS setup so you have a better more readable name, like synergy.mycompany.com

You might need to find out from your IT teams what your IP address is, or you may be able to Google: Whats My IP?

Is it Secure?

It absolutely is and we are really serious about keeping your data safe.

12d Synergy uses an encryption protocol called TLS, or transport layer security. This is state of the art encryption built into Microsoft Windows itself. In fact, 12d Synergy uses a part of Windows called SChannel that works out the best possible encryption between your server and your PC.

On top of that, 12d Synergy is analysed against standard 'top ten' vulnerabilities with source code analysis tools to ensure common vulnerabilities, which could put your data at risk, are not introduced into the system.

If your IT teams would like more information, here's some documentation:

https://docs.microsoft.com/en-us/windows-server/security/tls/tls-ssl-schannel-ssp-overview