Create a Self-Signed Certificate
  • 31 Aug 2023
  • 1 Minute to read
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Create a Self-Signed Certificate

  • PDF

Article summary

Admin Content

The 12d Synergy Mobile App is NOT compatible with a self signed certificate. You must purchase a valid certificate from a trusted third party Certificate Authority to use the 12d Synergy Mobile App.

  1. Login to the Server in which the certificate has to be installed.
  2. In the 12d Synergy Administration application, select the System Settings tab > SSL Certificates tab > Create a Self-Signed Certificate tab.


  3. Click the Generate a Self-Signed Certificate button.
    The Generate a CSR window is displayed.


  4. Enter all the details and click the Generate button.
    The Certificate Password window is displayed.


  5. Enter a password to export the private key and click the Set button.
    The following prompt is displayed.


  6. Click the OK button.
    It is possible to get an error message while importing the certificate using 12d Synergy Administration application if the Service Account does not have access to write to the Certificate Store. You should be able to manually add the certificate by following the procedure mentioned in V5 ⬝ How to Add a Certificate(s) to Windows.
  7. Restart the 12d Synergy Server service by doing the following:
    1. Click the Window Start button > Run prompt > type services.msc. Alternatively, press the Windows+R keys simultaneously and type services.msc.
      The Services window is displayed. 
    2. Right-click the 12d Synergy Server service and select the Restart option.


      The 12d Synergy Server service is restarted and the new certificate is loaded.

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