Installing the 12d Synergy Server
  • 19 Sep 2023
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Installing the 12d Synergy Server

  • PDF

Article summary

If you have already installed the 12d Synergy server, you do not need to complete a full install. Please see the section entitled Upgrading the 12d Synergy Server

1.1 Service account and password

A service account is the user under which the 12d Synergy server is run. It should have administrative rights on the computer. A service account must have the Log on as a Service right, but this can be applied after installation, and in some cases, can be applied automatically.

1.2 Data directory

You will be prompted for a location to store data during the installation.

This storage area could become quite large, depending on your usage and needs. It can be migrated at a later date if need be. Note that if you should not use a mapped network drive unless you can guarantee the drive letter will be available when the 12d Synergy Server service starts.

1.3 Required Components

You will need to know if you have a SQL Server database installed and the details to connect to it. If you do not have one installed, 12d Synergy can install one for you.

If you do have a SQL Server you wish to use, you will need to know:

  1. The server address and instance name
  2. The name of the database

1.4 Authorized Mode

Do you want Single Sign On, so 12d Synergy validates users against their Windows accounts, or would you like custom user names? If you want custom user names, you must also provide a Certificate for SSL. Using Windows Authentication, a certificate is provided by Microsoft.

1.5 Active Directory

You will need to know if you are using Active Directory and if you are using it for managing groups. If you are, you will need to know the Active Directory server name.

1.6 Mail Server

The 12d Synergy Server can send mail to alert users about specific actions. You will need to know:

  • The address of the SMTP Mail Server
  • Any optional authentication details for communicating with the server

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