---
title: "Logging in as a Collaborator: 12d Synergy Web and Mobile Apps"
slug: "v5loginasacollaborator"
updated: 2026-05-28T06:29:40Z
published: 2026-05-28T06:29:40Z
canonical: "help.12dsynergy.com/v5loginasacollaborator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging in as a Collaborator: 12d Synergy Web and Mobile Apps

12d Synergy now provides you with an option to log in to the 12d Synergy Mobile app and 12d Synergy Web App as a Collaborator. A collaborator is a third-party user with read-only access to selected jobs or folders. This means the collaborator can only view and download the data and cannot make any changes to it.

You must have a **Collaborators** license to use this new feature. The number of Collaborators who can access the Web App with a license is mentioned to the right of the **12d Administration application > General tab > License tab > Current License > Available Modules** section

### 1.1. How to Register as a Collaborator

To be a collaborator, your **12d Synergy Administrator (System Administrator)** or a **Job Administrator** must [set you up as a collaborator](/v1/docs/collaborators#11-how-to-set-up-collaborators).

1. Once your profile as a Collaborator is created, you will have to complete the registration as a collaborator. The following onboarding email is sent to you.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/logginginasacollaborator-1.doc-image-123ify5g(1).png)
2. Click the **GET STARTED** link in the email. The following dialog box is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/logginginasacollaborator-1.doc-image-r270z0t7.png)
3. Enter the email address from the email in the **Confirm email** field.
4. Create a password and enter it in the **Enter password** and **Confirm password** fields.
5. Enter the other details in this form in their respective boxes.
6. Select the **I would like to …** check box to opt to receive emails from 12d Synergy about their training and other updates.
7. Click the **Accept** button. The **Onboarding successful** message is displayed.

### 1.2. How to Log in as a Collaborator (Subsequent Logins after Registration)

1. When you are given access to a job as a Collaborator, the following email is sent.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/logginginasacollaborator-1.doc-image-0fzggoip(1).png)
2. Click the "**CLICK HERE**" link in the email. The **12d Synergy Web App** login page is displayed.
3. Enter the username that is mentioned in the [onboarding email](https://help.12dsynergy.com/docs/v5loginasacollaborator#11-how-to-register-as-a-collaborator) in the **Username** field.
4. Enter the password created at the time of [onboarding](https://help.12dsynergy.com/docs/v5loginasacollaborator#11-how-to-register-as-a-collaborator) the Collaborator in the **Password** field.
5. Click the **Login** button. The Web App home page is displayed. You will be able to view only the job for which you have been given permission to access.