---
title: "Archiving and Restoring Files"
slug: "v4archivingandrestoringfiles"
updated: 2023-09-27T02:38:17Z
published: 2023-09-27T02:38:17Z
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Archiving and Restoring Files

For jobs that are completed, it may make sense to remove all but the last set of files from the disk, or in some cases, just older versions of working files. This may be a necessary step when disk space is low. An archived package can be created and put on external storage, such as a tape drive. And this archived package can be restored later should the need arise to see them again.

Archiving gives you the capability to remove files that you do not need anymore and allows you to store any metadata, such as history or attributes, that are associated with them.If your 12d Synergy Servers are on the cloud and you are using **12d Synergy Sever and 12d Synergy Client version 4.3.9** or later, please read the [**Archiving and Restoring procedures here**](https://help.12dsynergy.com/docs/v4archivingandrestoringfiles#121-archiving-on-the-cloud).

## 1.1 Archiving and Restoring Files on your Server

### 1.1.1 Archiving files on your Server

You can archive files from the 12d Synergy Administrator.

1. Click the **File Storage** **> Archive** tab.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/491f3867-fd10-4057-bf34-7e3ba6c92f20.png)
2. Enter a name for the package to be archived in the **Archive package name** box.
3. Enter the location on the server where you want to place this archived package in the **Archive directory (Server)** box.
4. Select a date and time from the **Archive until (inclusive)** calendar list until when the files of the selected job have to be archived.
5. Select the **Don’t archive last version** check box to not include the last version of all files in the archive package.
6. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/b196ceb2-f3a3-4cf2-857b-24f63d1867e4.png) icon to select a job that you want to archive. You can add multiple jobs if you want by clicking the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/b196ceb2-f3a3-4cf2-857b-24f63d1867e4.png) icon for each job to be added.
7. Click the **Archive ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/8d42f781-f503-4bbd-935a-f4b12dad29be.png)****** button.  
The files existing in the selected job(s) until the selected date and time are all archived, except if they are the last updated version of a file. It is placed in the entered location.

### 1.1.2 Restoring Archived Files from your Server

If the need arises, you can easily restore the archived files into the job.

1. In the **12d Synergy Administration**application,****click the **File Storage** **> Restore**tab.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/b6e6e450-e8f7-433b-bc9a-d1934325dacd.png)
2. Enter the location on the server from where you want to restore the archived files (including the name of the archived package that you want to restore) in the **Server path to package** box.
3. Click the **Restore ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/8c3a92c4-5d3c-4573-995f-f57495dc2b22.png)****** button.  
All the files will be restored to their respective job and you can view them using the 12d Synergy Client application.

When you try to view or rollback a file that is archived, an error message informing you that the file has been archived is displayed. However, you can[restore](https://help.12dsynergy.com/docs/v4archivingandrestoringfiles#112-restoring-archived-files-from-your-server) the archive package and view or rollback the file to a previous version.

## 1.2 Archiving and Restoring on the Cloud

This section if for users with **12d Synergy Server** and **12d Synergy Client Version** **4.3.9** or later 

### 1.2.1 Archiving on the Cloud

1. In the 12d Synergy Administration application, click the **File Storage > Cloud Archive & Restore** tab.
2. Click the **New** button.  
The **Create New Archive** window is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/d812fee8-cf0d-49a0-9d54-6ef1481c102d.png)
3. Enter a name for the package to be archived in the **Archive Name** box.
4. Select a date and time from the **Archive until (inclusive)** calendar list until when the files of the selected job have to be archived.
5. Select the **Don’t archive last version**check box to not include the last version of all files in the archive package.
6. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/ced551b2-2f34-445c-833e-555c4da548ff.png) button to add the job to be archived.  
The **Find a Job** window is displayed.
7. Search for the required job, select it and click the **Select** button.  
The selected job is displayed in the **Jobs to Archive** list.
8. Select the job from the **Job to Archive** list in the **Create New Archive** window and click the **Archive ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/8d42f781-f503-4bbd-935a-f4b12dad29be.png)******button.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/3116cb38-bca5-4b9a-9c91-355c3c7b4226.png)  
The job is archived and placed on a location in the cloud.

The location on the cloud where the archived package resides cannot be chosen. It is randomly allocated space on the cloud.

- Using space on the cloud will incur costs. Hence, it is a preferred option to download the archived package from the cloud, verify the downloaded package, and place it in a storage location of your choice. Once this process is successful, you can delete the archived package on the cloud.
- When you try to view or roll back a file that is archived, an error message informing you that the file has been archived is displayed. However, you can [restore](https://help.12dsynergy.com/docs/v4archivingandrestoringfiles#123-restoring-an-archive-from-the-cloud)the archive package and view or roll back the file to a previous version.

### 1.2.2 Deleting an Archive Package from the Cloud

To lower the costs incurred in the usage of space on the cloud, it is preferred to download the archived package from the cloud and place it in a different storage location of your choice, like any external storage device.

The **File Storage > Cloud Archive & Restore** tab is displayed only for 12d Synergy customers who have their servers on the cloud.

In the 12d Synergy Administration application, click the **File Storage > Cloud Archive & Restore** tab. The list of archived jobs in the cloud is displayed in this tab. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/592efb11-bc6c-49e8-a3fc-5e78a8234204.png)

1. Click the **Download** link against the archive package that you want to download.  
The **Browse for Folder** prompt is displayed.
2. Select the location where you want to save the downloaded archive package.  
The archive package is downloaded to the selected location.
3. Before deleting the package from the cloud, it is a good practice to verify that the downloaded package is not corrupt. For that to happen, click the **Verify Download** button.  
The **Select a download to verify against** prompt is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/82a8ec52-47c9-4d70-aa8d-9f061543057e.png)
4. Select the archive package that you downloaded in step 2.
5. Click the **Open** button.  
The downloaded package is checked and if the archive is not corrupt, the following message is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/0c9ad1db-fce4-447c-8884-8e0e8d8bd4c2.png)
6. Click the **Ok** button.
7. You can now safely delete the archive package that is on the cloud. Click the **Delete** link against the downloaded archived package in the**File Storage > Cloud Archive & Restore** tab.  
The following prompt is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/11e973d9-0109-46fd-86bf-35b815c8c640.png)
8. Click the **Yes** button.  
The archive package is deleted from the cloud. You can now move the downloaded archive package to a storage location of your choice.

### 1.2.3 Restoring an Archive from the Cloud

1. In the 12d Synergy Administration application, click the **File Storage > Cloud Archive & Restore** tab.  
The list of archived jobs in the cloud is displayed in this tab.  
If you want to restore a deleted archive package from the cloud, you must first upload it back onto the cloud using the **Upload ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/dc57bdce-2c45-4034-9d4b-3dabb3db2a9a.png)** button. You can then restore it using the process mentioned below.
2. Click the **Restore** link against the archive package that you want to restore.  
The following prompt is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/303bc302-af58-4077-a525-f5610eb64830.png)
3. Click the **Yes** button.  
A confirmation message is displayed once the archive is restored. The files are now available for you to access from the 12d Synergy Client application.
