---
title: "Profile: 12d Synergy Web and Mobile Apps"
slug: "profile12dsynergywebandmobileapps"
tags: ["REST API", "RESTful API"]
updated: 2026-03-05T04:21:14Z
published: 2026-03-05T04:21:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Profile: 12d Synergy Web and Mobile Apps

You can view your user profile and personal access tokens in the 12d Synergy Web and Mobile applications. Personal access tokens are an alternative to using passwords by a third-party application to connect to the 12d Synergy system for integration.

Note that a [Collaborator](/v1/docs/collaborators) cannot create a personal access token.

### 1.1. How to Create a Personal Access Token (PAT)

To create a PAT, your 12d Synergy Administrator must have the following system setting set to **Yes**.

- **12d Synergy Administration** application >**System Settings** tab > **Web**section in the table (or **Search**for PAT) > **Creation and Authentication of Personal Access Tokens** setting.

If this setting is set to **No**, then the **Personal Access Tokens**tab is not displayed when you log in to the **12d Synergy Web** or **Mobile**applications.

1. In the **12d Synergy Web** or **Mobile**applications, click the **Profile**![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/settings.doc-image-d2l4e1xy.jpg) icon and select the **Profile**option.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/PAT.jpg)
2. Click the **Personal Access Tokens**tab.
3. Click the **Create New PAT** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/createbutton.jpg) button. The **Create new Personal Access Token** prompt is displayed.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/pat1.jpg)
4. Enter a name for the token you are about to generate in the **Token Name**field.
5. Enter the number of days after which the token would expire in the **Expire in days**field.

  - You can enter a maximum of 180 days in the **Expire in days**field. You also cannot enter a negative number in this field.
  - An email is sent to you one week before the expiry date of the PAT you created.
  - An email is also sent to you when the PAT has expired.

The **Generate**button is now activated.
6. Click the **Generate**button. A token is generated and is displayed below the details you have entered.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/pat2.jpg)

Note that you can access this token only from this window. Hence, ensure to copy it using the Copy ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/copy.jpg)button and save it to a safe place before you close this window.

The token is created, and you can view it in the **Personal Access Tokens** tab. However, you cannot view the token values in this tab. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/list.jpg) The third-party application can now connect to the 12d Synergy REST API with this Personal Access Token within its expiry date. Once the connection is set, the third-party application can access the 12d Synergy system.

### 1.2. How to Delete a Personal Access Token (PAT) from the 12d Synergy Web and Mobile Applications

> [!NOTE]
> You can view and delete the personal access tokens that you have created.

1. In the **12d Synergy Web** or **Mobile**applications, click the **Profile** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/settings.doc-image-d2l4e1xy.jpg) icon and select the **Profile**option.
2. Click the **Personal Access Tokens**tab. The list of created tokens is displayed in this tab.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/patweb.png)
3. Click the **Delete**![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/delicon.png) icon in the **Delete**column displayed next to the PAT you want to delete. The following confirmation message is displayed.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/conf.jpg)
4. Click the **Yes**button. The selected PAT is deleted.

### 1.3. How to Set Up Your Signature and Timezone

1. In the **12d Synergy Web** or **Mobile**applications, click the **Profile** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/settings.doc-image-d2l4e1xy.jpg) icon and select the **Settings**tab. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/sign.png)
2. You can do any of the following in the **Signature**section:
  - By default, the **Type the signature ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/kb.png)** icon is selected. Type your name in the ‘**Type your name**’ placeholder.
  - Click the **Draw a signature** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/drw.png) icon and draw your signature in the space provided above.
  - Click the **Upload a signature** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/upload(1).png) icon to upload a file that has your signature.

> [!NOTE]
> Click the **Download a signature** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/dl(1).png) icon to download a file containing the signature displayed above.
> 
> Click the **Clear signature**![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/clr.png) icon to clear the signature that is displayed in the above space.
3. Click the **Save**button in the **Signature**section to save your signature. Your signature is saved.
4. Select your local time zone in the **Timezone**section. All operations processed on the 12d Synergy server will follow this time zone.
