---
title: "Open 12d Synergy Link: 12d Synergy Web and Mobile Apps"
slug: "open12dsynergylink12dsynergywebandmobileapps"
updated: 2026-11-11T03:38:04Z
published: 2026-11-11T03:38:04Z
canonical: "help.12dsynergy.com/open12dsynergylink12dsynergywebandmobileapps"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Open 12d Synergy Link: 12d Synergy Web and Mobile Apps

You can access data in the 12d Synergy Web App by using a 12d Synergy link. A **12d Synergy link** is a link to an instance or an entity, copied from the 12d Synergy Client application. It is displayed in the **Location** box on the home screen of the 12d Synergy Client application as shown below. These links can be **synergy12d://** links or HTTP links, based on the **12d Synergy Admin > System Settings tab > Use HTTP based links instead of synergy12d links** setting. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/12dslink.png)

### 1.1. How to Access a 12d Synergy Link

1. Do one of the following:
  1. On the homepage, click the **Open 12d Synergy link** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/open12dsynergylink.doc-image-z6x5ga0q.png)button.
  2. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/open12dsynergylink.doc-image-h1a80fv8.png)bottom-right menu and select the **Open 12d Synergy link** option. The **Open 12d Synergy link** dialog box is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/12dslink1.png)
2. Enter the **12d Synergy link** (which is either in **synergy12d://** or HTTP link format) in the space provided. The **Go** button is enabled.
3. Click the **Go** button. The entity corresponding to the 12d Synergy link is now open in the 12d Synergy Web App.