---
title: "Notifications"
slug: "notifications"
updated: 2024-11-13T21:00:45Z
published: 2024-11-13T21:00:45Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

In 12d Synergy, you can be notified of the changes that happen to an entity such as a job, folder, or file using the [**Notifications** option in the 12d Synergy Client application](https://help.12dsynergy.com/docs/v5notifications#11-how-to-set-a-notification-from-the-12d-synergy-client-application). These notifications are sent out as emails and can also be customised to your needs. Common reasons for notifications include when a file is added to the marked folder or when files are checked back in.

As a 12d Synergy Administrator, you can [set notifications only for a job or a folder from the 12d Synergy Administration application](https://help.12dsynergy.com/docs/v5notifications#12-how-to-set-a-notification-for-a-job-and-a-folder).

### 1.1 How to Set a Notification from the 12d Synergy Client Application

#### 1.1.1 As a 12d Synergy end-user

Client Content

You can set Notifications for the following entities from the mentioned locations by following the procedure listed below.

When you set a notification for any action and you perform the action, you will not receive a notification. In other words, based on the notifications you set, you will be notified of others' actions only.

| Entity | Location | Notifications |
| --- | --- | --- |
| File | **12d Synergy Client**application **>**right-click any file **> Other > Notifications option** | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-r1lr0lwh.png) |
| Folder | **12d Synergy Client** application > right-click any folder **> Other > Notifications** option | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-4nzm9csc.png) |
| Job | **12d Synergy Client** application **>** right-click any job **> Notifications** option | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-6583ny2a.png) |

1. Select the action for which you want to set the notification and click the **Submit**button.  
Whenever the action mentioned in the notification is performed by other users, you will receive an email notification.

#### 1.1.2. As a 12d Synergy Administrator

Admin Content

As a 12d Synergy Administrator, you can set notifications for the following entities from the mentioned locations by following the procedure listed below.

| **Entity** | Location | Notifications |
| --- | --- | --- |
| File | **12d Synergy Client application > right-click any file > Properties option > Notifications tab** | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-o4qlp6qc.png) |
| Folder | **12d Synergy Client** application > right-click any folder > **Edit** **folder** option > **Rules** tab > **Notifications** tab | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-nqehna2f.png) |
| Job | **12d Synergy Client** application > right-click any job > **Edit**option > **Rules** tab > **Notifications** tab | ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-z0fyj447.png) |

1. From the **Notifications** tab, select the action for which you want to add a notification.
2. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-byiiixkt.png)button above the **Recipients** tab to add the recipients who are to receive a notification mail when the selected action is performed.  
The **Add recipient** prompt is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/notifications.doc-image-ywvy2c1d.png)
3. Do one of the following:
  - Select the **User**option to add a notification to a specific user.  
The **Find a user** window is displayed for you to find the required user.
  - Select the **Role**option to add a notification to a team role available within the job.  
The**Select a role** window is displayed.
  - Select the **Group**option to add a notification to a group of users.  
The**Select a Group** window is displayed.
4. Select the required recipient for the notification and click the **Select**button.
5. Click the **Save**button.  
The notifications for the selected action are saved.

### 1.2. How to Set a Notification for a Job and a Folder

Admin Content

1. In the**12d Synergy Administration** application, select the **Jobs** tab **> Find** tab.
2. Click the**Find** button to search for the required job.  
The list of matching jobs is displayed in the **Edit Jobs**window.
3. Select the required job and click the **Edit** button.  
The**Job Tree**page is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/v5notifications-1.doc-image-o2oac9nm.png)
4. Browse for the required job or folder and then select the**Rules** tab **> Notifications**tab.
5. Select the required action from the **Notifications**panel.
6. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/v5notifications-1.doc-image-ojrspqd7.png)button above the **Recipients** tab to add the recipients who are to receive a notification mail when the selected action is performed.  
The **Add recipient** prompt is displayed.  
![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/v5notifications-1.doc-image-jihpi9h3.png)
7. Do one of the following:
  - Select the **User**option to add a notification to a specific user.  
The **Find a user**window is displayed for you to find the required user.
  - Select the **Role**option to add a notification to a team role available within the job.  
The**Select a role** window is displayed.
  - Select the **Group**option to add a notification to a group of users.  
The **Select a Group** window is displayed.
8. Select the required recipient for the notification and click the **Select**button.
9. Click the **Save**button.  
The notifications for the selected action performed on the selected job or folder are set and saved.
