--- title: "Logging out of the 12d Synergy Client Application" slug: "loggingoutofthe12dsynergyclientapplication" updated: 2025-06-26T10:17:12Z published: 2025-06-26T10:17:12Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt > Use this file to discover all available pages before exploring further. # Logging out of the 12d Synergy Client Application ### 1.1. How to Log Out / Exit from the 12d Synergy Client Application 1. In the **12d Synergy Client** application, select the **12d Synergy**menu and do one of the following: - Select the **Logout** option. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-fy46zfxi.jpg) - Select the **Quit** option. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-mnl6gmxl.png) 2. One of the following cases occur. - If your 12d Synergy Administrator has [**requested for a prompt to check-in**](https://help.12dsynergy.com/docs/v5loggingoutofthe12dsynergyclientapplication#12-how-to-define-the-exit-rules-for-all-users)****files, managed folders or 12d Model projects before you exit from the **12d Synergy Administration application > System Rules tab >****Check Out Rules tab > When Exiting tab**, then the following prompt is displayed. **** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/a.png) Notice that the files checked out from another machine are displayed in red and any files, managed folders or 12d Model projects that are checked out for five days or more have a red exclamation mark ( **!**) before their name. You can check-in the data using the **Check-in** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-rcl86g59.png) icon button, cancel the checked out data using the the **Cancel Check Out**![cancelcout_thickclient](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/cancelcout_thickclient.png)****icon button, upload data using the **Upload and keep check out**option ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-jmum9t4w.png) or just choose to log out from the application by clicking the **Quit**button. - If your 12d Synergy Administrator has [**insisted for checking in**](https://help.12dsynergy.com/docs/v5loggingoutofthe12dsynergyclientapplication#12-how-to-define-the-exit-rules-for-all-users)files, managed folders or 12d Model projects before you logout from the **12d Synergy Administration application > System Rules tab >********Check Out Rules tab > When Exiting tab**, then the following prompt is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/b(2).png) Notice that the **Quit**button is disabled. You can either check-in the data using the **Check-in** ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-uq3c76b3.png)icon button or cancel the checked out data using the the **Cancel Check Out**![cancelcout_thickclient](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/cancelcout_thickclient.png)****icon button. Only then can you log out from the application. - If your 12d Synergy Administrator has [**turned off the prompts**](https://help.12dsynergy.com/docs/v5loggingoutofthe12dsynergyclientapplication#12-how-to-define-the-exit-rules-for-all-users)****to check-in****files, managed folders or 12d Model projects before you logout from the **12d Synergy Administration application > System Rules tab >****Check Out Rules tab > When Exiting tab**, then one of the following prompts is displayed. - If you have selected the **Logout** option, the following message is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-wzc4ezwq.png) You are logged out of the **12d Synergy Client** application. Click the **Ok**button. - If you have selected the **Quit** option, the following confirmation message is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-tcj575wf.png) Click the **Yes**button to close the application. From the "**The following data is still checked out. Please check in before exiting**" window, you can also do the following: - View the details of any data item displayed in this window using the **Details ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-fu0710x7.png)**icon. - View the data item itself by selecting it and clicking the **Go To ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-j2li36r8.png)**icon. If you have chosen[**Single Sign On** as a mode of authentication](https://help.12dsynergy.com/docs/v5userauthentication), then you are prompted the following message. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-pocezmbc.jpg) Click the **Ok**button and refer to this [Logout procedure](https://help.12dsynergy.com/docs/v5loggingoutusingssoauthentication). ### 1.2. How to Define the Exit Rules for all Users 1. In the **12d Synergy Administration application > System Rules** tab, select the **Check Out Rules tab > When Exiting**tab. 2. Select one of the following options from the **Mode**list. - **Users forced to check in at exit** – To force the users to check-in data before logging out of the application. - **Users prompted to check in at exit** – To prompt and remind users that there is data that is still checked out from the system. - **Off**– To just log out of the system whether or not there are checked out files. 3. Select one of the following options from the **Checkout Type**list to apply the option that you have selected in the **Mode**list. - **File** – applies to all the checked out files - **Folder** – applies to all the checked out folders - **12d Model Project** – applies to all the checked out 12 Model projects 4. In the table below, based on the option you select in the **Checkout Type** list, add the names or extensions of the data items (files, folders or 12d Model folders), wherever applicable by clicking the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/loggingoutofthe12dsynergyclientapplication.doc-image-menhwxyd.png) button. 5. Click the **Save**button. A confirmation message is displayed.