---
title: "Introduction to Migration"
slug: "introductiontomigration"
tags: ["v4", "version4", "12dsynergy", "server", "migration", "guide", "kb-troubleshooting-article"]
updated: 2026-05-15T05:52:18Z
published: 2026-05-15T05:52:18Z
canonical: "help.12dsynergy.com/introductiontomigration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Migration

> [!WARNING]
> It is recommended that you read through the [system requirements](/v1/docs/system-requirements) before proceeding with the migration.

### 1.1. Tools Needed

This is a manual process, and you will need the following tools:

1. SQL Server Management Studio
2. 12d Synergy Server Upgrader

### 1.2. Scope

This documentation will discuss the necessary steps to reconfigure 12d Synergy during and after a migration.

The following are considered **outside** the scope of this document:

1. Migrating a database to another instance of SQL Server
2. Redefining the appropriate port forwards for firewalls

### 1.3. Information Needed

Before you begin, you have to determine the values of the following information:

#### 1.3.1. File Stores

You may have one or more file stores that may need to be migrated. The locations and types of these are available at **12d Synergy Administration application > File Storage** tab.

#### 1.3.2. Index Location

The location of your index may also need to be migrated. You can do this from the **12d Synergy Administration application > System Settings tab > Indexing Directory**.

#### 1.3.3. 12d Model Shares

If you are using 12d Model sharing or Master shares, they will need to be remapped using a script provided by the 12d Synergy Technical Team. Please contact 12d Synergy support for this file.