---
title: "How to Change the Email Template Header and Footer"
slug: "howtochangetheemailtemplateheaderandfooter"
updated: 2026-07-03T04:39:22Z
published: 2026-07-03T04:39:22Z
canonical: "help.12dsynergy.com/howtochangetheemailtemplateheaderandfooter"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change the Email Template Header and Footer

The email template header and footer are saved as image files in the **General Storage** folder of your system (server). These need to be replaced with the new header and footer images. The location of the **General Storage** folder is displayed in the **12d Synergy Administration** application.

| **Email Template Section** | **File to be Replaced on the 12d Synergy Server** |
| --- | --- |
| Email Header Image | GeneralStore\EmailHeaderLogo.png |
| Email Footer Image | GeneralStore\EmailFooterLogo.png |

> [!NOTE]
> If you are a 12d Synergy Cloud customer, please contact the 12d Synergy Support team to update the email template header and footer.

1. In the **12d Synergy Administration** application, select the **System Settings tab > General tab** and look for the **General Storage** setting. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/1.5.png)
2. Access the location mentioned as the value for the **General Storage** setting. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/1.6(1).png)
3. Replace the email header and footer images in the location with new ones.

> [!NOTE]
> We highly recommend taking a backup of the files that are to be edited/replaced for future reference.