---
title: "How to Enable Outlook Plugin"
slug: "how-to-enable-outlook-plugin"
updated: 2026-06-03T02:27:13Z
published: 2026-06-03T02:27:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Enable Outlook Plugin

> [!NOTE]
> The **12d Synergy Outlook Plugin** only works with the **Classic** version of **Microsoft Outlook**.

If the **12d Synergy** tab is not appearing in your MS Outlook menu bar, it can be enabled in one of the following ways:

#### 1. Add-ins via Outlook Options

1. #### In the **Classic**version of **Microsoft Outlook**, select the **File**menu > **Options**option. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.1(1).png) The **Outlook Options** window is displayed.
2. #### Select the **Add-ins** tab on the left. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.2(1).png)
3. #### Ensure that **COM Add-ins** option is selected in the **Manage** list and click the **Go**button. The COM Add-ins prompt is displayed.
4. #### Select the following checkboxes.

#### ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.3.png)
  - **12d Synergy Outlook Plugin Loader**
  - **12d Synergy Outlook Plugin V5**or **12d Synergy Outlook Plugin V6**, whichever is available.
5. #### Click the OK button and restart Microsoft Outlook. The **12d Synergy** plugin is displayed as a menu option in Microsoft Outlook. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.4.png)

#### 2. Slow and Disabled COM Add-ins

1. #### In the **Classic**version of **Microsoft Outlook**, select the **File**menu > **Options**option. The **Outlook Options** window is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.6.png)
2. #### Select the**Slow and Disabled COM Add-ins** option by clicking the**Manage COM Add-ins** button in the**Account Information** section. The **Add-ins** prompt is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/1.55.png)
3. #### Expand the **Options**link, select the **Always enable this add-in** option and click the **Apply**button. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.6(1).png)
4. #### Click the **Close**button and restart **Microsoft Outlook**. The **12d Synergy** plugin is displayed as a menu option in Microsoft Outlook. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/10.4.png)

####

#### 3. Registry to Set Load Behaviour

> [!NOTE]
> Please reach out to the 12d Synergy Support team to use this method for enabling the **12d Synergy**Plugin in the **Classic** version of**MS Outlook**.