How to...

In MS Outlook , create a new message. Format the template as needed, and then save it as a .msg file in your hard drive. Drag and drop this .msg file into 12d Synergy Client  application.(e.g. Library/Email Template) In 12d Synergy Admin...

In the  12d Synergy Administration application, select the System Settings tab > General tab  and look for the General Store  setting. Access the location mentioned as the value for the General Store setting. The ta...

The short video below demonstrate how to generate a Windows Process Dump . Kindly zip/archive the .DMP file since most of the time, it will be pretty big.

This page describes how to remove/decommission an FRS that is currently active. Synchronize the contents of the FRS to the Master Server. This is to ensure that all required data is in the Master Server. After running Synchronize, i...

This article is aimed to help customers who have an issue with some clients referring to a different server name in their workspace. This issue is caused by an earlier build of the software that cached the wrong variable on the affected users sys...