---
title: "Get Issue Details"
slug: "getissuedetails"
updated: 2026-04-15T06:56:22Z
published: 2026-04-15T06:56:22Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Issue Details

This tutorial demonstrates how to get issue details via the RESTful API.

The commands are provided in curl and can be run from the command prompt when the 12d Synergy Server is running (or in a batch script).

> [!NOTE]
> Additional API documentation
> 
> To get a list of most of the API requests available, with the 12d Synergy server running, browse [http://synergy.myserver.com/api-docs/ui/index](http://localhost:8080/api-docs/ui/index).
> 
> (Replace [synergy.myserver.com](http://synergy.myserver.com/) with the external server address and update the port numbers if necessary.)

### 1.1. Getting the Personal Access Token to access API

The tutorial for getting the PAT is here: [Generate PAT in Web client](/v1/docs/webclientgenerateapersonalaccesstokenpatinwebclientdoc).

### 1.2. Get the Issue ID

To get the issue ID, you can follow the steps here: [Get issued file-set for display](/v1/docs/getissuedfile-setfordisplaydoc)

### 1.3. Get the Issue Details

This request can be found in the API Documentation under **Issued Files**marked 'Get issue details'.

**Sample Request**

```SampleRequest
curl --location 'http://localhost:8080/api/v1/issued-files/getIssueDetails/{issue-id-here}' \

--header 'Authorization: Bearer <your-token-here>' \

--header 'Content-Type: application/json' \
```

Below is a sample response to check whether the issue has a transmittal file. Click ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/expand.png) in the line below to see the code.

****Sample Response****

```SampleResponse
{

    "IssueID": {

        "_id": 1,

        "_server_id": 1,

        "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

        "IDString": "1_1"

    },

    "IssueSetID": {

        "_id": 1,

        "_server_id": 1,

        "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

        "IDString": "1_1"

    },

    "Details": {

        "Issued by": "test",

        "Issued on": "2025-04-14T02:13:39.183",

        "Issue method": "Email (Server)"

    },

    "Files": [

        {

            "VersionSet": 1,

            "file_name": "random file.txt",

            "file_id": {

                "_id": 170158,

                "_server_id": 1,

                "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

                "IDString": "170158_1"

            },

            "version": 13,

            "attributes": [

                {

                    "auto_increment_start": 1,

                    "description": "",

                    "enum_items": null,

                    "input_mask": "",

                    "is_auto_increment": false,

                    "is_visible": true,

                    "optional": false,

                    "order": 0,

                    "read_only": false,

                    "reprompt_on_change": false,

                    "type": 3,

                    "value": {

                        "_value": "2025-04-11T01:19:40",

                        "enum_id": null,

                        "value_id": {

                            "_id": 180054,

                            "_server_id": 1,

                            "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

                            "IDString": "180054_1"

                        }

                    },

                    "visibility_constraint": null,

                    "workflow_id": null,

                    "attribute_id": {

                        "_id": 5,

                        "_server_id": 1,

                        "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

                        "IDString": "5_1"

                    },

                    "name": "Sent Date",

                    "display_name": "Sent Date",

                    "id": {

                        "_id": 5,

                        "_server_id": 1,

                        "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

                        "IDString": "5_1"

                    }

                }

            ]

        }

    ],

    "Notes": "",

    "To": [

        {

            "contact": {

                "id": {

                    "_id": 1,

                    "_server_id": 1,

                    "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

                    "IDString": "1_1"

                },

                "is_user": true,

                "companies": null,

                "first_name": "test",

                "last_name": "test",

                "email": "test@test.com",

                "active": true,

                "create_date": "2024-12-10T01:48:00.25",

                "attributes": [],

                "image_modified_date_time": "2025-04-07T01:05:35.743"

            },

            "send_mode": 0,

            "link": null,

            "num_downloads": 0

        }

    ],

    "Cc": [],

    "HasPublish": false,

    "HasTransmittalFile": true,

    "TransmittalFileName": null

}
```