---
title: "Get Issue Comments"
slug: "getissuecomments"
updated: 2026-04-16T02:31:10Z
published: 2026-04-16T02:31:10Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Issue Comments

This tutorial demonstrates how to get issue comments by ID via the RESTful API.

The commands are provided in curl and can be run from the command prompt when the 12d Synergy Server is running (or in a batch script).

> [!NOTE]
> Additional API documentation
> 
> To get a list of most of the API requests available, with the 12d Synergy server running, browse [http://synergy.myserver.com/api-docs/ui/index](http://localhost:8080/api-docs/ui/index).
> 
> (Replace [synergy.myserver.com](http://synergy.myserver.com/) with the external server address and update the port numbers if necessary.)

### 1.1. Getting the Personal Access Token to access API

The tutorial for getting the PAT is here: [Generate PAT in Web Client](/v1/docs/webclientgenerateapersonalaccesstokenpatinwebclientdoc).

### 1.2. Getting the List of Issues

Get the list of issues here: [Get Issue Tracking](/v1/docs/getissuetrackingdoc)

You can then select which issue ID you want to use on the request below.

### 1.3. Getting the Issue Comments

This request is in the API Documentation under Issue Tracking, marked ‘Get an Issue’.

**Sample Request**

```SampleRequest
POST curl --location 'http://localhost:8080/api/v1/issue-tracking/issue/get-comments?issue_id=10007_1' \

--header 'Authorization: Bearer <your-token-here>' \

--header 'Content-Type: application/json' \
```

Below is a sample response when getting an issue by ID. Click ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/expand.png) in the line below to see the code.

****Sample Response****

```SampleResponse
[

    {

        "Id": {

            "_id": 1,

            "_server_id": 1,

            "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

            "IDString": "1_1"

        },

        "IssueTicketID": {

            "_id": 10007,

            "_server_id": 1,

            "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

            "IDString": "10007_1"

        },

        "ContactID": {

            "_id": 1,

            "_server_id": 1,

            "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

            "IDString": "1_1"

        },

        "StatusID": {

            "_id": 1,

            "_server_id": 1,

            "_server_guid": "b993c729-bf98-490c-989d-5621e3b48139",

            "IDString": "1_1"

        },

        "CreatedBy": {

            "is_user": false,

            "companies": null,

            "id": {

                "_id": 1,

                "_server_id": 1,

                "_server_guid": "00000000-0000-0000-0000-000000000000",

                "IDString": "1_1"

            },

            "first_name": "Drei",

            "last_name": "Valencia",

            "email": "test@test.com",

            "active": true,

            "create_date": "2024-09-16T23:42:30.1133333",

            "attributes": null,

            "image_modified_date_time": "2024-09-16T23:42:33.4866667"

        },

        "Status": {

            "id": {

                "_id": 1,

                "_server_id": 1,

                "_server_guid": "00000000-0000-0000-0000-000000000000",

                "IDString": "1_1"

            },

            "Name": "Not Started",

            "IssueTicketType": {

                "_id": 1,

                "_server_id": 1,

                "_server_guid": "00000000-0000-0000-0000-000000000000",

                "IDString": "1_1"

            },

            "WorkflowState": null,

            "IsClosureState": false,

            "ColorHex": "#FFA500",

            "SortOrder": 1,

            "Attributes": null

        },

        "CreatedOn": "2025-07-22T23:36:42.507",

        "Comment": "test comment"

    }

]
```