---
title: "File Converters and Conversions"
slug: "fileconvertersandconversions"
tags: ["convert a file", "file conversions"]
updated: 2026-06-05T05:22:30Z
published: 2026-06-05T05:22:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.12dsynergy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# File Converters and Conversions

Admin Content

12d Synergy has the inbuilt functionality to [convert files](/v1/docs/v5fileconversions#12-how-to-convert-a-file) from one output type to another. They are activated when your 12d Synergy Administrator enables them from the 12d Synergy Administration application. For example, converting an MS Word file to a PDF. The following converters are built into the 12d Synergy system shipped to you.

1. DWG to PDF
2. Microsoft Word to PDF
3. Microsoft Excel to PDF

Example:

  

Say, you add a **Word to PDF** converter to Folder A and Folder B is set as the target folder. Then, when you add a Word document to Folder A, automatically, a PDF version of the same document is added to Folder B.

  

Say you check out the document from Folder A, update it, and check it back into Folder A. Then a PDF of the updated document is created, and the former PDF is replaced with an updated one. This applies to all the Word documents saved in Folder A.

The following format conversions need the Microsoft Office 2010 package to be installed on your 12d Synergy Server.

1. Microsoft PowerPoint to PDF
2. Microsoft Outlook to PDF
3. Microsoft Project to PDF
4. Microsoft Visio to PDF
5. Microsoft Publisher to PDF

> [!NOTE]
> If the Microsoft Office 2010 package is not installed on your 12d Synergy Server, then the following error is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconversions.doc-image-vh98j35w.png) Please check with your 12d Synergy Administrator to resolve this issue.

You can also add [custom conversions to files](https://help.12dsynergy.com/docs/v5fileconversions#13-how-to-configure-a-custom-file-converter) and [folders](https://help.12dsynergy.com/docs/v5fileconversions#14-how-to-add-an-automatic-converter-to-a-folder)based on your requirements and usage of 12d Synergy. However, if you are using the 12d Synergy Cloud Server, then you cannot add custom converters.

## 1.1. How to Enable Conversions

Admin Content

1. In the **12d Synergy Administration**application, select the **System Settings > File Converters**tab. The list of existing/added converters is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-zdi9dn6e.png) If the name of the converter is suffixed by **[System]**, it means that the converter is built into the 12d Synergy application. If the **Enabled** column against a converter is set to **True**, then that conversion is enabled in your 12d Synergy application. Otherwise, you can enable it by following the next steps.
2. Select the conversion you want to enable from the list, and then click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-y5i5rjbr.png) icon. The **Add/Edit a File Converter** window is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-6a1yzaq0.png)
3. Select the **Enabled?**checkbox.
4. Click the **Save**button. The **Enabled** column against the selected conversion is now set to **True**.
5. Click the **Save** The updates are saved.

> [!NOTE]
> There is an optional setting in 12d Synergy that lets you use native MS Office components for conversions. It is the **Use native Office components for Word and Excel conversions first**setting displayed in the **12d Synergy Administration > System Settings tab > General**tab. Note that this still requires MS Office to be installed on the 12d Synergy Server.

## 1.2. How to Convert a File

Client Content

1. In the **12d Synergy Client**application, select the folder that has the file you want to convert from the left panel. The files of the selected folder are displayed on the right side in the **Files** tab.
2. Right-click the file and select the **Other > Convert > <*type of* *conversion*>**option.

> [!NOTE]
> Based on the type of file you select for conversion, the conversion options are displayed in the **Other > Convert**right-click options. For example, if you select an MS Word document, the MS Word to another file type [conversions enabled](/v1/docs/clone-file-converters-and-conversions#11-how-to-enable-conversions) in your Administration application, such as **Word to PDF** and **Word to LINZ Tiff**,****are displayed.

![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/conv1.bmp)

The **Select a folder** window is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconversions.doc-image-94v2kidi.png)
3. Do one of the following:
  - To save the file to a folder in a different job, click the **Change job** button and browse for the required job and folder.
  - To save the file into a new folder in the displayed job, click the **New Folder** button and create a new folder to save the file.
  - To save the file into one of the recently used folders, click the **Recent Folders** tab and click a location to save the file.
  - To save the file into the displayed job or folder, select the job or folder. The file is converted and the **Describe your Change** dialog box is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconversions.doc-image-4v02oo5d.png)

    - If you select the **Manual Description** option in the **Describe your Change**dialog box, you will have to type the reason for the conversion.
    - The predefined options displayed in the **Describe your Change** dialog box can be configured by your 12d Synergy Administrator in the **12d Synergy Administration** application > **System Rules**tab **> Change Descriptions** tab.
4. Select the reason for the file change. The converted file is saved in the selected location.

## 1.3. How to Configure a Custom File Converter

Admin Content

If you are using the 12d Synergy Cloud Server, then you cannot add custom converters.

1. In the **12d Synergy Administration**application, select the **System Settings > File Converters**tab. The list of existing/added converters is displayed.
2. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-mz8thjvs.png) icon. The **Add/Edit a File Converter** window is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-zns4h4w4.png)
3. Enter the following details:

| Field | Description |
| --- | --- |
| Name | A cosmetic name to describe the converter to users |
| Input Extension | The extension of the files that this converter can convert |
| Output Extension | The extension of the files that this converter can convert into |
| Executable or script | The location of the program on the 12d Synergy Server that has to run to perform the conversion |
| Arguments | The arguments, if any, to pass to the conversion. Note that you should use $IN to represent the file to be converted, and specify $OUT as an argument for the file that is the result of this conversion For example: If we have a converter that takes two arguments, **–i input_-o file output_file** for the input file and output file, respectively, and the converter script is ConvertCSVToXlsx.exe, then you would specify arguments as **–i $IN $OUT -o** |
4. Select the **Enabled?** checkbox to enable the converter.
5. Click the **Save** button. The custom converter is added to the list of converters displayed in the **System Settings > File Converters**tab.

## 1.4. How to Add an Automatic Converter to a Folder

Admin Content

You can add an automated custom converter to a folder that converts the files that are of the format defined in the converter whenever they are checked in.

1. In the **12d Synergy Client**application, select the folder for which you want to add an automated converter.
2. Right-click the folder and select the **Edit Folder** option. The **Edit a Folder: <folder name>** window is displayed.
3. Select the **Utilities tab > File Conversions** tab. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-5xeo5atm.png)
4. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-gpqzjgdd.png) icon. The **Auto Conversion** window is displayed. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-ip41o5pr.png)
5. Select the converter you want to apply to the selected folder from the **Converter type**list.
6. Click the ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-tg16szde.png) button displayed against the **Target folder:**box to select a folder from the **Select a folder**window where you want to save the converted file.
7. Click the **Select**button. The selected folder is displayed in the **Target folder:**box. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-lna56wz0.png)
8. Click the **Set**button. ![](https://cdn.document360.io/36833d89-59e3-46a5-b491-e9aa1b524a85/Images/Documentation/fileconverters.doc-image-7v5qhq6q.png) The selected converter is added to the **File Conversions**tab.

###
