Introduction

This guide offers best practices for upgrade and backup processes 12d Synergy installations.
The recommendations have been provided to match the greatest possible range of Synergy configurations.

This guide is provided as a set of helpful recommendations to 12d Synergy administrators who are new to SQL Server administration and to 12d Synergy in general. Each 12d Synergy administrator is responsible for ensuring that their own backup strategy matches their specific requirements. 12d Solutions is not responsible for configuring or storing backups, restoring databases or verifying an installation's backup strategy.

1.1 Information Needed

Before you begin, you should determine the values of the following information:

1. File Stores
   You may have one or more file stores that may need to be migrated. The locations and types of these are available in the 12d Synergy Administrator, under File Storage
2. Index Location
   The location of your index may also need to be migrated. This is available in the 12d Synergy Administrator, under System Settings/Indexing Directory
3. Database Server
   The details for your database server